Our Care Team would be happy to help you make any updates or edits to your pet’s information.
If you need to update or edit your pet’s information on file, you will need to contact our Care Team so they can make these updates for you. You can contact them Monday - Friday, 6 am - 4 pm PT, by email at care@phidirect.com. Please provide as much information about what you’d like updated or changed so they can do this as quickly as possible for you.
Please note, if you're making updates to your pet’s breed, gender, age or location, your pet’s premium may decrease or increase based on the new information provided. Our Care Team will let you know of any changes to your pet’s premium after they’ve made the updates.