Skip to content

Feedback Form

PHI Direct

Feedback Form

Hello. How can we help you?

There are no suggestions because the search field is empty.

PHI Direct Help Center
Common Questions

Signing Up for PHI Direct
Common Questions
Your Policy
Claims
Rates & Payments
New-Condition Coverage
Technology and Support
Renewal

Common Questions

These are some of the most common questions we receive about enrolling in PHI Direct or being a PHI Direct member.

What’s covered with a PHI Direct policy?
What is not covered with a PHI Direct policy?
Does PHI Direct cover dental?
Do you cover exam fees?
Where can I read the sample policy?
Do I have to get a wellness exam for my pet by a vet clinic in Canada prior to enrolling?
Which veterinarians use PHI Direct? Can I go to any vet?

© 2026 All rights reserved. PHI Direct Pet Health Insurance policies are underwritten by Accelerant Insurance Company of Canada (formerly Omega General Insurance Company) or GPIC Insurance Company, and are sold and distributed by Canada Pet Health Insurance Services, Inc. dba PHI Direct, 309-1277 Lynn Valley Road, North Vancouver, BC, V7J 0A2. PHI Direct is available in all provinces and territories, excluding Quebec. PHI Direct, the PHI Direct Design, "Fluff-free Pet Health Insurance" and related words and slogans are trademarks used under license. To verify your underwriter, please consult the declaration page of your policy or contact us at 1.855.600.7072.