PHI Direct Help Center
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Your Policy
Signing Up for PHI Direct
Common Questions
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Your Policy
Location Change
Deductible
Claims
Rates & Payments
New-Condition Coverage
Technology and Support
Renewal
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PHI Direct Help Center
Your Policy
Signing Up for PHI Direct
Common Questions
Wellness Exam
Your Policy
Location Change
Deductible
Claims
Rates & Payments
New-Condition Coverage
Technology and Support
Renewal
Your Policy
Learn more about how to update your pet's information and coverage details like how to change your annual policy limit.
How can I add an additional pet to my existing policy and receive the multi-pet discount?
How do I cancel my policy?
How do I update or edit my pet’s information?
How can I add a secondary owner to my pet’s policy and what permissions will they have?
Do you have a log-in or member portal?
Do I need to pay the annual deductible if I do not file any claims that year?
What are the waiting periods before my coverage begins?
Can I change my annual policy limit ($5,000 or $10,000) mid-year?
Location Change
I’ve moved. What do I do now?
Deductible
Is the deductible annual, per condition, or per claim?