Can I change my annual policy limit ($5,000 or $10,000) mid-year?

You can decrease your pet’s annual policy limit at any time in the policy year. However, if you want to increase your pet’s annual policy limit, you can only do that at certain times in your policy year.

Decrease from $10,000 to $5,000 annual policy limit: You can decrease your annual policy limit at any time. Any change will take effect on your next policy monthly billing date following the date we receive your change request. Any conditions being diagnosed and/or treated at the time of change will then only be reimbursed up to the lower coverage amount. 


Increase from $5,000 to $10,000 annual policy limit: You can only increase your annual policy limit during the first 30 days from the date you purchased your policy, or during the open enrollment period, which is the first 30 days after your policy anniversary date. If you increase your annual policy limit, and you have any conditions being diagnosed and/or treated at the time the increased annual policy limit is purchased, the coverage applicable to those conditions will remain at the lower coverage amount.