How will I get reimbursed for my claims?

We use direct deposit to reimburse you for eligible claims.

PHI Direct uses direct deposit to ensure your claims reimbursement gets to you quickly by depositing directly into your bank account. If you did not supply your bank account information when you enrolled, and this is your first claim, you will need to call our Care Team at 1-855-600-7072 and provide your banking information for reimbursement. Please note that we cannot take banking information over email or chat, so you must call in to our Team.