Why is my rate changing if I have not filed a claim? My premium increased but I haven’t used the coverage.

Various factors can impact your premium at renewal; veterinary care in your region, inflation and your pet’s age. Your rate will never increase due to filing a claim.

Several factors determine premium rate changes, such as local veterinary care usage, inflation or deflation, and your pet's age. Upon renewal, your premium may increase or decrease due to some or all of these factors, even if you haven’t used the coverage for your pet yet. 


Your premium will only change once every 12 months at renewal. It is important to review your new Declaration Page at renewal as this will include all these important pieces of information.