At renewal, your PHI Direct policy will automatically renew.
At your pet’s anniversary date (renewal date), your policy will automatically renew and can continue to be used for any new illnesses or accidents that aren’t listed as a pre-existing condition on the policy. These exclusions include:
- Any pre-existing conditions you disclosed prior to enrollment
- Any conditions your pet experienced in previous policy years that are now considered pre-existing conditions upon policy renewal
You will be advised in advance of your annual renewal date and a new policy will be issued upon renewal.
If you would like to cancel your policy at renewal, you will have to let our Care Team know so that your policy won’t automatically renew. You can learn more about this in our How Do I Cancel My Policy article.