How long will it take to be reimbursed for my claim?

The timeline for reimbursement for your claim will vary but, on average, is less than 15 days from submission.

Most claims are processed within 15 business days from submission though some may be processed more quickly. A more complex claim may take longer if we need to do additional follow-ups with your vet clinic or if we’re missing information that may be required to complete your claim. 


To ensure your claim gets processed as quickly as possible, review our How Do I Submit a Claim and What Do I Need to Do Before I Submit a Claim articles.